Someone I esteem highly told me tonight of her departure from the Church after a solid attempt to be Catholic for I think a year, and the part that the hierarchical nature of the Church played in her decision to leave. I believe this pertains to the perception of and lapses into officiousness in the Church via the parochial system of Catholic schools. It is a saddening revelation. It isn't the hierarchical structure that causes problems, as the structure itself is mandated by Christ and supported by the Biblical accounts of Israel's and the Church's organization. Officiousness would come from domineering, and an abuse of authority. Some of it may well be perception only, whereas lapses into it comes from human nature.
I've seen some of these lapses, and they are tragic, but should not put one off from the Church that Christ founded on Peter. This Church continues to minister the sacraments, through which life in the Holy Spirit is given to us. This Church continues to teach definitively, with the Magisterium coming from Christ's authority, and his insistence upon it.
Where else can one go? As the Son chose to be incarnated in flesh and blood, and to act upon the world in his body, the Church, why should it surprise us that the body, while yet being perfected on earth, is as presently human as we are?